EU Safe Harbor Privacy Policy
European Safe Harbor Participation
KA-SAPSolutions Inc and its affiliated companies in
the United States ("KASI") provides certain outsourcing services in
information technology, infrastructure support, business process
outsourcing and other support services to corporate customers in
Europe. In connection with the provision of such services, KASI
receives in the US certain personally identifiable information about
individual employees, consumers, and other end users of such customers
in the European Union ("EU") and Switzerland ("European Customer
Data").
KASI recognizes that the EU has an "omnibus" data protection regime
established pursuant to the European Commission Data Protection
Directive (95/46/EC) (the "Directive") and that Switzerland has
implemented its own comprehensive data protection law. The Directive
and Swiss data protection law generally restrict the transfer of
personally identifiable information about individuals in Europe to the
United States, unless there is "adequate protection" for such
information when it is received in the United States. To address the
transfer restrictions in the Directive and Swiss law that apply to
transfers of European Customer Data in connection with our services,
we adhere to the EU and Swiss Safe Harbor Privacy Principles published
by the US Department of Commerce ("Safe Harbor"). TAIC acts as a data
processor on behalf of our European customers with respect to European
Customer Data, and accordingly follows each customer's instructions
with regard to the collection, processing and protection of European
Customer Data. Our customers act as the data controller for any
European Customer Data.
If any individual in the EU or Switzerland has any questions about our
handling of his/her European Customer Data, such consumer should first
contact the customer to whom the European Customer Data was initially
provided, as this may be the most efficient means of addressing such
issues. Individuals in the EU or Switzerland may also reach out to the
TAIC Safe Harbor Privacy Contact by contacting
Questions that are not otherwise resolved with the relevant customer
and/or with us may also be directed to local EU or Swiss data
protection authorities.
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